This is the first page a user lands on when they reach your website. Have you thought about which payment information should be included here?
This is the stage at which your customer adds an item or booking to their basket. Are you displaying prices in the right currencies?
This is the stage at which a customer can set up a profile or account on your site, and save their details for next time. Have you thought about which details you are asking customers for? Have you explained your data security measures?
This is the page where your customer enters their payment details. Have you considered what your customer expects to see on the payment page? Are you using the best layout and displaying the right information?
This is how you manage transaction errors on your website. Are you showing error messages that are clear and concise?
This is the message that you send out to your customer after they make a payment on your website. Have you thought about which information you need to include?
This stage refers to any point at which the customer might have a payment-related question. Do you know which support tools your customer would prefer to use?