The online payment journey

Maximise conversion by optimising each stage


Key Points

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Quick and easy process

00 %
of shoppers in Australia would abandon their purchase if they had to re-enter their details following a payment error

Online accounts

00 %
of shoppers would consider creating a profile account if they had information on how personal details may or may not be used


00 %
of shoppers would be more likely to purchase if they could see their preferred payment logos on the homepage

Payment errors

00 %
of shoppers would like to see a message detailing reasons for payment errors


Optimise the payment journey on your site to make the shopper experience seamless.

Take a look at some of our key findings on payment process, online accounts, payment-related information and more on the left.

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Download the full insight PDF for Australia for the Retail industry.