The online payment journey

Maximise conversion by optimising each stage


Key Points

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000 %
of shoppers want to see payment authentication and digital certificate logos on the hompage to make them feel more secure


00 %
of shoppers in Chile read messages about what will happen next in the payment journey

Payment errors

00 %
of shoppers use support services for help when payment-related errors occur

Online accounts

00 %
of shoppers would consider creating an online account if they could see information on how their details are protected against misuse


Optimise the payment journey on your site to make the shopper experience seamless.

Take a look at some of our key findings on payment security, information, errors and online accounts to the left.

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Download the full insight PDF for Chile for the Retail industry.