The online payment journey

Maximise conversion by optimising each stage


Key Points

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000 %
of customers said payment security is a key factor when deciding whether to use a website

Quick and easy process

00 %
of shoppers would be annoyed if they weren't able to find their preferred payment method at checkout due to a cluttered display

Payment-related support

00 %
of travellers would look for an answer to a payment-related question in the FAQs


00 %
of travel shoppers would be concerned if redirected to another website to complete the payment


Optimise the payment journey on your site to make the customer experience seamless.

Take a look at some of our key findings on payment security, information, payment-related queries and more on the left.

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Download the full insight PDF for Australia for the Travel industry.