The online payment journey

Maximise conversion by optimising each stage


Key Points

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000 %
of customers normally read information messages about what will happen next in the payment process


00 %
of travellers would be concerned if redirected to another website to complete a payment

Online accounts

00 %
of shoppers would consider storing their payment details online if the site clearly explained what security measures were in place to prevent their details being stolen

Quick and easy process

00 %
of shoppers said that straightforward and easy navigation is a key factor when deciding whether to use a website


Optimise the payment journey on your site to make the customer experience seamless.

Take a look at some of our key findings on payment security, information, payment-related queries and more on the left.

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Download the full insight PDF for Russia for the Travel industry.